# Not fully syncing/tracking

**URL:** <https://community.stepsmash.com/t/not-fully-syncing-tracking/206>\
**Category:** Support\
**Tags:** support, tracker-integration\
**Created:** [August 19, 2026, 9:38pm UTC](https://community.stepsmash.com/t/not-fully-syncing-tracking/206 "2026-08-19T21:38:10Z")\
**Posts on this page:** 1\
**Showing post:** 15

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**Author:** ![justin\_v](https://community.stepsmash.com/user_avatar/community.stepsmash.com/justin_v/32/432_2.png) [@justin\_v](https://community.stepsmash.com/u/justin_v)\
**Post date:** [October 15, 2026, 7:30pm UTC](https://community.stepsmash.com/t/not-fully-syncing-tracking/206/15 "2026-10-15T19:30:04Z")

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Have you had a chance to try out StepSmash in the last week or two? Our [StepSmash 1.13: Personal Challenges and more badges!](https://community.stepsmash.com/t/stepsmash-1-13-personal-challenges-and-more-badges/221) release contained all of the fixes for syncing Health Connect that were found while figuring out why your Polar data wasn’t syncing in correctly.

If Polar is still syncing bad data we might be stuck, but if that Health Sync app is sending steps, distance, and heart rate data StepSmash _should_ be able to work with it.

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_[View the full topic](https://community.stepsmash.com/t/not-fully-syncing-tracking/206)._