# Fitbit Integration FAQ

**URL:** <https://community.stepsmash.com/t/fitbit-integration-faq/30>\
**Category:** Tracker Integrations\
**Tags:** fitbit, support, tracker-integration, knowledge-base\
**Created:** [September 23, 2025, 4:02pm UTC](https://community.stepsmash.com/t/fitbit-integration-faq/30 "2025-09-23T16:02:58Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![justin\_v](https://community.stepsmash.com/user_avatar/community.stepsmash.com/justin_v/32/432_2.png) [@justin\_v](https://community.stepsmash.com/u/justin_v)\
**Post date:** [September 23, 2025, 4:02pm UTC](https://community.stepsmash.com/t/fitbit-integration-faq/30/1 "2025-09-23T16:02:58Z")

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# StepSmash Fitbit Integration

> 🚨 The Fitbit integration is no longer available unless your StepSmash account is already connected to Fitbit. To sync a Fitbit device to StepSmash please use the Google Health integration. More information can be found at the [Google Health Integration FAQ](https://community.stepsmash.com/t/google-health-integration-faq/157)

StepSmash supports syncing your activity data directly from your Fitbit account. Once linked, your Fitbit steps, distance, and Active Zone Minutes (AZM) can be used in StepSmash games.

* * *

## Linking Your Fitbit Account

1. Open StepSmash and go to **Settings → Fitness Accounts**.
2. Select **Fitbit** and follow the sign-in flow.
3. Approve permissions so that StepSmash can receive your daily activity data.

### Permissions Requested

When you link your Fitbit account, StepSmash requests only the minimum permissions needed to power the games. These permissions are _required_ in order to play all StepSmash game modes:

- **Activity and Exercise** – to access your daily steps, distance, and logged activities.
- **Heart Rate & Active Zone Minutes** – to calculate Smash Bingo tiles that use intensity.
- **Profile** – to identify your account and ensure the right data is linked.

Once your account is linked, StepSmash will automatically handle data syncing. No manual exports or file uploads are required.

* * *

## Data Sync Frequency

- Fitbit pushes updated activity data to StepSmash servers roughly every 10-15 minutes, depending on Fitbit’s own sync schedule.
- If your Fitbit device is not regularly syncing with the Fitbit mobile app, StepSmash will not receive updated data.
- If you manually sync your Fitbit device to the Fitbit app you should generally expect to see the updated counts in StepSmash within just a few minutes.

You can always check the last sync time in StepSmash under your Fitbit account status.

> 🔗 Fitbit support: [Why isn’t my Fitbit syncing?](https://support.google.com/fitbit/answer/14236618)

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## Smash Bingo Activity Mapping

Smash Bingo boards use different activity types, all of which are mapped from Fitbit metrics:

| **Smash Bingo Tile Type** | **Fitbit Data Source** | **Details** |
| --- | --- | --- |
| **Steps** | Daily step count | Pulled from Fitbit’s “steps” data. |
| **Active Minutes** | Fitbit Active Zone Minutes | Uses Fitbit’s “fat burn,” “cardio,” and “peak” heart zones. [Learn more about Active Zone Minutes](https://support.google.com/fitbit/answer/14236509) |
| **Distance** | Distance walked/run | Converted from Fitbit’s distance metrics (miles or kilometers, depending on your Fitbit settings). |

Each player’s tiles are personalized to their activity history, ensuring fairness no matter how active you are.

* * *

## Troubleshooting

- Make sure your Fitbit watch or tracker syncs to the Fitbit app on your phone regularly.

- If you notice missing or delayed data in StepSmash, first confirm your Fitbit app is up to date and syncing.

- If problems persist, please post in the [Tracker Integration Support](https://community.stepsmash.com/c/support/tracker-integrations/8) so we can help investigate.

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<div class="post-metadata">

**Author:** ![justin\_v](https://community.stepsmash.com/user_avatar/community.stepsmash.com/justin_v/32/432_2.png) [@justin\_v](https://community.stepsmash.com/u/justin_v)\
**Post date:** [September 23, 2025, 4:03pm UTC](https://community.stepsmash.com/t/fitbit-integration-faq/30/2 "2025-09-23T16:03:07Z")

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Closed on September 23, 2025, 4:03pm UTC



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<div class="post-metadata">

**Author:** ![justin\_v](https://community.stepsmash.com/user_avatar/community.stepsmash.com/justin_v/32/432_2.png) [@justin\_v](https://community.stepsmash.com/u/justin_v)\
**Post date:** [September 23, 2025, 4:03pm UTC](https://community.stepsmash.com/t/fitbit-integration-faq/30/3 "2025-09-23T16:03:25Z")

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Pinned on September 23, 2025, 4:03pm UTC