# Latest **URL:** https://community.stepsmash.com/latest.md [Latest](https://community.stepsmash.com/latest.md) · [Categories](https://community.stepsmash.com/categories.md) · [Tags](https://community.stepsmash.com/tags.md) --- ## [Welcome to StepSmash! 👋](https://community.stepsmash.com/t/welcome-to-stepsmash/5)
**Author:** [@system](https://community.stepsmash.com/u/system)\ **Replies:** 4\ **Last updated:** [April 15, 2026, 7:33pm UTC](https://community.stepsmash.com/t/welcome-to-stepsmash/5 "2026-04-15T19:33:19Z")
We are so glad you joined us. StepSmash A place to talk about the StepSmash beta Here are some things you can do to get started: :speaking\_head: Introduce yourself by adding your picture and information about yourse… --- ## [Paid StepSmash+ Subscription Not Working](https://community.stepsmash.com/t/paid-stepsmash-subscription-not-working/233)
**Author:** [@user5](https://community.stepsmash.com/u/user5)\ **Replies:** 2\ **Last updated:** [October 23, 2026, 8:30pm UTC](https://community.stepsmash.com/t/paid-stepsmash-subscription-not-working/233 "2026-10-23T20:30:58Z")
Hello StepSmash Support, I paid for a yearly StepSmash+ subscription, but Daily Bingo kept asking me to subscribe again, even though I had already paid. I tried Restore Purchases, but nothing happened. Because I could… --- ## [Group challenges](https://community.stepsmash.com/t/group-challenges/200)
**Author:** [@Laurados](https://community.stepsmash.com/u/Laurados)\ **Replies:** 2\ **Last updated:** [October 22, 2026, 12:44am UTC](https://community.stepsmash.com/t/group-challenges/200 "2026-10-22T00:44:41Z")
Would love a way to create a custom group or multiple groups and create group challenges. We would use this for family vs family; guy vs girl challenges; kids vs parents etc. Would also like a monthly step challenge for… --- ## [Not syncing active minutes or distance](https://community.stepsmash.com/t/not-syncing-active-minutes-or-distance/232)
**Author:** [@alysha\_c](https://community.stepsmash.com/u/alysha_c)\ **Replies:** 1\ **Last updated:** [October 20, 2026, 6:33pm UTC](https://community.stepsmash.com/t/not-syncing-active-minutes-or-distance/232 "2026-10-20T18:33:04Z")
I use apple health and my active minutes + distance have not been able to sync ever since I started my account. Any way to fix? --- ## [Samsung Health syncing issues](https://community.stepsmash.com/t/samsung-health-syncing-issues/231)
**Author:** [@justin](https://community.stepsmash.com/u/justin)\ **Replies:** 1\ **Last updated:** [October 16, 2026, 6:54pm UTC](https://community.stepsmash.com/t/samsung-health-syncing-issues/231 "2026-10-16T18:54:23Z")
We’re temporarily disabling Personal Challenges for accounts using Samsung Health due to a sync issue affecting several users. If you’re currently unable to sync with Samsung Health, please follow these steps: Open Ste… --- ## [Samsung connection](https://community.stepsmash.com/t/samsung-connection/230)
**Author:** [@gwen\_t](https://community.stepsmash.com/u/gwen_t)\ **Replies:** 4\ **Last updated:** [October 16, 2026, 2:54pm UTC](https://community.stepsmash.com/t/samsung-connection/230 "2026-10-16T14:54:44Z")
For the last few days, Samsung has not connected to my account. I switched it to Google to see if it would work with my old Fitbit, but that doesn’t seem to work either. Any help would be appreciated! Thank you in advan… --- ## [Not fully syncing/tracking](https://community.stepsmash.com/t/not-fully-syncing-tracking/206)
**Author:** [@nick\_s](https://community.stepsmash.com/u/nick_s)\ **Replies:** 13\ **Last updated:** [October 15, 2026, 7:30pm UTC](https://community.stepsmash.com/t/not-fully-syncing-tracking/206 "2026-10-15T19:30:04Z")
For some reason things aren’t fully syncing. The Health Connect has all metrics turned on for tracking. It’s clearly transferring my steps even if not accurately. But not my miles or active minutes at all. --- ## [No sync](https://community.stepsmash.com/t/keine-synchronisation/228)
**Author:** [@marcella\_o](https://community.stepsmash.com/u/marcella_o)\ **Replies:** 1\ **Last updated:** [October 13, 2026, 1:17pm UTC](https://community.stepsmash.com/t/keine-synchronisation/228 "2026-10-13T13:17:28Z")
Hi, I had to delete my account because nothing was working anymore. Now all my progress is gone, and I have the Plus subscription but I can’t use the extras. Nothing is syncing. What’s this about? --- ## [Garmin data not transferring fully since the new challenges](https://community.stepsmash.com/t/garmin-data-not-transferring-fully-since-the-new-challenges/227)
**Author:** [@nattasha\_b](https://community.stepsmash.com/u/nattasha_b)\ **Replies:** 5\ **Last updated:** [October 13, 2026, 1:16pm UTC](https://community.stepsmash.com/t/garmin-data-not-transferring-fully-since-the-new-challenges/227 "2026-10-13T13:16:37Z")
I have noticed that not all my steps and distance are transferring from Garmin now that I have the new challenges. It seems as though only my tracked activity data is transferring. So if I don’t actually track activiti… --- ## [Daily Board Missing](https://community.stepsmash.com/t/daily-board-missing/224)
**Author:** [@k\_c](https://community.stepsmash.com/u/k_c)\ **Replies:** 2\ **Last updated:** [October 7, 2026, 6:50pm UTC](https://community.stepsmash.com/t/daily-board-missing/224 "2026-10-07T18:50:26Z")
Hi, For the past 2 days I get notified that my daily board is available but when I go into the app there is no board. Do you have any suggestions? --- ## ["FRieNDS FoR BiNGo! ADD Me! 🎯 ."](https://community.stepsmash.com/t/friends-for-bingo-add-me/223)
**Author:** [@luis\_v](https://community.stepsmash.com/u/luis_v)\ **Replies:** 0\ **Last updated:** [October 6, 2026, 5:17pm UTC](https://community.stepsmash.com/t/friends-for-bingo-add-me/223 "2026-10-06T17:17:09Z")
Looking for friends to start a Smash Bingo game! :running\_shoe::bullseye: Hey everyone, I just joined StepSmash to get back into the classic fitness bingo challenges, but I need some active friends to get a board going… --- ## ["FRieNDS FoR CHaLLeNGeS 👣."](https://community.stepsmash.com/t/friends-for-challenges/222)
**Author:** [@luis\_v](https://community.stepsmash.com/u/luis_v)\ **Replies:** 1\ **Last updated:** [October 6, 2026, 11:06am UTC](https://community.stepsmash.com/t/friends-for-challenges/222 "2026-10-06T11:06:31Z")
:jack\_o\_lantern::ghost:Friends​:people\_holding\_hands:for​:person\_climbing:Challenges​:footprints::trophy:Add me! :bullseye: “:waving\_hand:Hi all! I’m \[Luis V\], and I’m looking for active partners for the Workweek … --- ## [Looking for friends? Share your invite link!](https://community.stepsmash.com/t/looking-for-friends-share-your-invite-link/166)
**Author:** [@justin](https://community.stepsmash.com/u/justin)\ **Replies:** 5\ **Last updated:** [October 5, 2026, 5:07pm UTC](https://community.stepsmash.com/t/looking-for-friends-share-your-invite-link/166 "2026-10-05T17:07:01Z")
Now that StepSmash supports personalized invite links, we wanted to make a dedicated place for folks to find each other and add new friends. Drop your invite link in a reply below if you’re looking for more people to pl… --- ## [Personal Challenges FAQ](https://community.stepsmash.com/t/personal-challenges-faq/219)
**Author:** [@justin](https://community.stepsmash.com/u/justin)\ **Replies:** 0\ **Last updated:** [October 2, 2026, 6:35pm UTC](https://community.stepsmash.com/t/personal-challenges-faq/219 "2026-10-02T18:35:14Z")
Personal Challenges FAQ Personal Challenges are goals you work toward on your own. Reach the goal before the challenge ends and you’ll earn a badge for your profile. How Personal Challenges work You’ll find available P… --- ## [StepSmash 1.13: Personal Challenges and more badges!](https://community.stepsmash.com/t/stepsmash-1-13-personal-challenges-and-more-badges/221)
**Author:** [@justin](https://community.stepsmash.com/u/justin)\ **Replies:** 0\ **Last updated:** [October 2, 2026, 6:34pm UTC](https://community.stepsmash.com/t/stepsmash-1-13-personal-challenges-and-more-badges/221 "2026-10-02T18:34:00Z")
StepSmash 1.13.0 :warning: If your StepSmash account is linked to a Garmin account Personal Challenges will be available early next week. New Personal Challenges: join steps, active minutes, walking, running, cycling… --- ## [StepSmash Cloud Updates](https://community.stepsmash.com/t/stepsmash-cloud-updates/52)
**Author:** [@justin](https://community.stepsmash.com/u/justin)\ **Replies:** 9\ **Last updated:** [September 21, 2026, 7:08pm UTC](https://community.stepsmash.com/t/stepsmash-cloud-updates/52 "2026-09-21T19:08:16Z")
This thread is where we’ll share quick notes about backend (or “cloud”) updates that happen outside of normal app releases. These updates don’t require a new download, but they can still improve how games run, data syncs… --- ## [Stepsmash+ subscription issues](https://community.stepsmash.com/t/stepsmash-subscription-issues/218)
**Author:** [@ambii\_g](https://community.stepsmash.com/u/ambii_g)\ **Replies:** 2\ **Last updated:** [September 21, 2026, 2:49pm UTC](https://community.stepsmash.com/t/stepsmash-subscription-issues/218 "2026-09-21T14:49:38Z")
I wanted to create a bingo game but it said I needed to"upgrade to stepsmash+". So I figured my payment didn’t go through for whatever reason. So I clicked to subscribe and it said I was already active and it won’t all… --- ## [Competive or want motivation? Friend finder!](https://community.stepsmash.com/t/competive-or-want-motivation-friend-finder/155)
**Author:** [@nicky\_s](https://community.stepsmash.com/u/nicky_s)\ **Replies:** 6\ **Last updated:** [September 18, 2026, 2:50am UTC](https://community.stepsmash.com/t/competive-or-want-motivation-friend-finder/155 "2026-09-18T02:50:50Z")
Hi there! Looking for anyone who wants to be friends to help each other out through games. Please add me or write under this thread to be added! --- ## [Still can’t see message compose window](https://community.stepsmash.com/t/still-can-t-see-message-compose-window/217)
**Author:** [@patty\_b](https://community.stepsmash.com/u/patty_b)\ **Replies:** 4\ **Last updated:** [September 16, 2026, 1:56am UTC](https://community.stepsmash.com/t/still-can-t-see-message-compose-window/217 "2026-09-16T01:56:32Z")
I reported this once before, but the “fix” actually made it worse. Can’t see the message compose window at all, I’m typing blind. I’m on an iPhone 14 Pro. --- ## [StepSmash 1.12: Oura Integration Is Here!](https://community.stepsmash.com/t/stepsmash-1-12-oura-integration-is-here/175)
**Author:** [@justin](https://community.stepsmash.com/u/justin)\ **Replies:** 5\ **Last updated:** [September 15, 2026, 3:26pm UTC](https://community.stepsmash.com/t/stepsmash-1-12-oura-integration-is-here/175 "2026-09-15T15:26:41Z")
StepSmash Release 1.12.0 We’re thrilled to announce that in StepSmash 1.12.0 we’ve added an official direct integration with Oura. We know, we just released 1.11.0, but our Oura certification process moved faster than e… --- ## [Global step challenge?](https://community.stepsmash.com/t/global-step-challenge/189)
**Author:** [@sanuneuitamgradele](https://community.stepsmash.com/u/sanuneuitamgradele)\ **Replies:** 4\ **Last updated:** [August 31, 2026, 11:31pm UTC](https://community.stepsmash.com/t/global-step-challenge/189 "2026-08-31T23:31:02Z")
Something that worked for me to motivate me to walk more is also the monthly challenge that I use in my local app (Samsung health) where anyone that uses the app can enroll, makes it feel like the stakes are higher when … --- ## [Google Health (fitbit) not syncing all steps](https://community.stepsmash.com/t/google-health-fitbit-not-syncing-all-steps/208)
**Author:** [@kristen\_c](https://community.stepsmash.com/u/kristen_c)\ **Replies:** 1\ **Last updated:** [August 21, 2026, 8:19pm UTC](https://community.stepsmash.com/t/google-health-fitbit-not-syncing-all-steps/208 "2026-08-21T20:19:28Z")
I have been manually syncing to step smash and it seems that my Monday/Tuesday steps didn’t sync this week. These are my steps per Google Health - Stepsmash is only picking up today/yesterday --- ## [Making Bingo Cards equal?](https://community.stepsmash.com/t/making-bingo-cards-equal/159)
**Author:** [@robin\_k](https://community.stepsmash.com/u/robin_k)\ **Replies:** 4\ **Last updated:** [August 21, 2026, 7:58pm UTC](https://community.stepsmash.com/t/making-bingo-cards-equal/159 "2026-08-21T19:58:45Z")
I consistently beat my friend and when we shared screenshots of our cards her goals were much harder. Can it be an option to make the cards the same when you set up the game? We would rather it be fair. --- ## [Flipped a tile, all other tiles turned invisible](https://community.stepsmash.com/t/flipped-a-tile-all-other-tiles-turned-invisible/198)
**Author:** [@jessica\_r](https://community.stepsmash.com/u/jessica_r)\ **Replies:** 4\ **Last updated:** [August 14, 2026, 8:18pm UTC](https://community.stepsmash.com/t/flipped-a-tile-all-other-tiles-turned-invisible/198 "2026-08-14T20:18:33Z")
I flipped one tile and the rest disappeared. This isn’t something that happens every time. --- ## [Active minutes won’t sync](https://community.stepsmash.com/t/active-minutes-won-t-sync/204)
**Author:** [@carina\_m](https://community.stepsmash.com/u/carina_m)\ **Replies:** 4\ **Last updated:** [August 12, 2026, 3:31pm UTC](https://community.stepsmash.com/t/active-minutes-won-t-sync/204 "2026-08-12T15:31:16Z")
Hi there, I have a problem going on for a while iam using the Xiaomi Band 9 pro combined with Apple Health and it always takes forever to sync my active minutes. Sometimes I have to disconnect my Apple Health and connec… --- ## [Active minutes subtracting from totals](https://community.stepsmash.com/t/active-minutes-subtracting-from-totals/202)
**Author:** [@nattasha\_b](https://community.stepsmash.com/u/nattasha_b)\ **Replies:** 4\ **Last updated:** [August 1, 2026, 6:29pm UTC](https://community.stepsmash.com/t/active-minutes-subtracting-from-totals/202 "2026-08-01T18:29:36Z")
I have noticed for some time now that my active minutes will appear in StepSmash after syncing and then a few minutes later they will subtract. In some cases it will show initially that I will have a new tile to flip - … --- ## [Member ranking for games](https://community.stepsmash.com/t/member-ranking-for-games/201)
**Author:** [@Laurados](https://community.stepsmash.com/u/Laurados)\ **Replies:** 1\ **Last updated:** [July 27, 2026, 3:26pm UTC](https://community.stepsmash.com/t/member-ranking-for-games/201 "2026-07-27T15:26:39Z")
Would love to see a member ranking based on individual stats. Thinking like how video games rank users and you are competing / playing against a like to like. This could also help in different bingo blitz’s to put people… --- ## [Banner for bonus covers bottom row of tiles](https://community.stepsmash.com/t/banner-for-bonus-covers-bottom-row-of-tiles/199)
**Author:** [@jessica\_r](https://community.stepsmash.com/u/jessica_r)\ **Replies:** 3\ **Last updated:** [July 27, 2026, 3:18pm UTC](https://community.stepsmash.com/t/banner-for-bonus-covers-bottom-row-of-tiles/199 "2026-07-27T15:18:04Z")
When I get a bonus, the banner saying to use it covers the bottom row of tiles and makes them very difficult to click. This screenshot shows the view when I’ve scrolled the whole way to the bottom. --- ## [“Not” syncing (but it really is)](https://community.stepsmash.com/t/not-syncing-but-it-really-is/195)
**Author:** [@jessica\_r](https://community.stepsmash.com/u/jessica_r)\ **Replies:** 2\ **Last updated:** [July 16, 2026, 3:05am UTC](https://community.stepsmash.com/t/not-syncing-but-it-really-is/195 "2026-07-16T03:05:46Z")
The app perpetually says it’s not syncing with my Fitbit but when I look at the time of the latest sync it’s essentially current. In the photo it was one minute before I looked. --- ## [Google Health integration - Degraded Service](https://community.stepsmash.com/t/google-health-integration-degraded-service/197)
**Author:** [@justin](https://community.stepsmash.com/u/justin)\ **Replies:** 2\ **Last updated:** [July 15, 2026, 7:34pm UTC](https://community.stepsmash.com/t/google-health-integration-degraded-service/197 "2026-07-15T19:34:05Z")
We’re currently tracking a sudden drop in sync notifications from Google Health. Normally, Google Health sends these notifications each time your fitness tracker syncs new data, letting StepSmash know there’s fresh activ… [Next page](https://community.stepsmash.com/latest.md?page=1)