# Support

**URL:** https://community.stepsmash.com/c/support/7.md?page=1

[Latest](https://community.stepsmash.com/latest.md) · [Categories](https://community.stepsmash.com/categories.md) · [Tags](https://community.stepsmash.com/tags.md)

**Page:** 2

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## [Finding and Adding Friends in StepSmash](https://community.stepsmash.com/t/finding-and-adding-friends-in-stepsmash/85)

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**Author:** [@justin\_v](https://community.stepsmash.com/u/justin_v)\
**Replies:** 0\
**Last updated:** [January 6, 2026, 2:37pm UTC](https://community.stepsmash.com/t/finding-and-adding-friends-in-stepsmash/85 "2026-01-06T14:37:29Z")

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Finding and Adding Friends in StepSmash StepSmash is more fun with friends! Here’s everything you need to know about finding people you know and growing your friends list. Accessing the Friends Screen Tap the Friends ta…

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## [Are active zone minutes the only minutes that count?](https://community.stepsmash.com/t/are-active-zone-minutes-the-only-minutes-that-count/79)

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**Author:** [@patty\_h](https://community.stepsmash.com/u/patty_h)\
**Replies:** 5\
**Last updated:** [December 22, 2025, 12:53pm UTC](https://community.stepsmash.com/t/are-active-zone-minutes-the-only-minutes-that-count/79 "2025-12-22T12:53:33Z")

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Are active zone minutes the only minutes that count? If so, this is quite frustrating to me. After being diagnosed with congestive heart failure and getting on meds that bring my heart rate down, and being very out of …

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## [Sync problem :(](https://community.stepsmash.com/t/sync-problem/73)

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**Author:** [@laura\_d1](https://community.stepsmash.com/u/laura_d1)\
**Replies:** 1\
**Last updated:** [November 19, 2025, 8:14pm UTC](https://community.stepsmash.com/t/sync-problem/73 "2025-11-19T20:14:16Z")

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Morning! I seem to be having a sync problem. I assumed it was because of Cloudflare yesterday. My Fitbit says it syncs but my numbers aren’t updating in StepSmash. Yesterday afternoon is when it seemed to start. StepSmas…

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## [Chat - Android App](https://community.stepsmash.com/t/chat-android-app/68)

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**Author:** [@Nate](https://community.stepsmash.com/u/Nate)\
**Replies:** 2\
**Last updated:** [November 13, 2025, 8:15pm UTC](https://community.stepsmash.com/t/chat-android-app/68 "2025-11-13T20:15:44Z")

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I’ve updated to the latest version with the new chat feature (1.5.0) but the chat tab is completely blank. I receive notifications saying that someone has sent a message but when I go into the app there is nothing there…

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## [Garmin Connect FAQ](https://community.stepsmash.com/t/garmin-connect-faq/49)

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**Author:** [@justin\_v](https://community.stepsmash.com/u/justin_v)\
**Replies:** 0\
**Last updated:** [October 15, 2025, 2:35pm UTC](https://community.stepsmash.com/t/garmin-connect-faq/49 "2025-10-15T14:35:40Z")

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StepSmash Garmin Connect Integration StepSmash supports syncing your activity data directly from your Garmin Connect account. Once linked, your steps, distance, and Active Zone Minutes from Garmin will automatically coun…

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## [Profile picture ](https://community.stepsmash.com/t/profile-picture/36)

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**Author:** [@caty](https://community.stepsmash.com/u/caty)\
**Replies:** 2\
**Last updated:** [September 26, 2025, 3:42pm UTC](https://community.stepsmash.com/t/profile-picture/36 "2025-09-26T15:42:38Z")

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I can’t seem to update my profile picture. I followed the “Manage Profile Photo” link in the app and created a Gravatar account, and added a profile picture there. But it hasn’t come over to the app. Any ideas? Absolute…

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## [Subscription how](https://community.stepsmash.com/t/subscription-how/34)

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**Author:** [@priscilla](https://community.stepsmash.com/u/priscilla)\
**Replies:** 2\
**Last updated:** [September 24, 2025, 7:40pm UTC](https://community.stepsmash.com/t/subscription-how/34 "2025-09-24T19:40:03Z")

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I tried to play 3 Times for a subscription, but it still tills me to update. Hopefully i won’t get charged 3 Times… And how toget it to work?

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## [Samsung Health FAQ](https://community.stepsmash.com/t/samsung-health-faq/32)

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**Author:** [@justin\_v](https://community.stepsmash.com/u/justin_v)\
**Replies:** 0\
**Last updated:** [September 23, 2025, 4:32pm UTC](https://community.stepsmash.com/t/samsung-health-faq/32 "2025-09-23T16:32:07Z")

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StepSmash Samsung Health Integration StepSmash supports syncing your activity data directly from Samsung Health on Android. Once linked, your steps, distance, and Active Zone Minutes can be used in StepSmash games. …

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## [Apple Health FAQ](https://community.stepsmash.com/t/apple-health-faq/31)

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**Author:** [@justin\_v](https://community.stepsmash.com/u/justin_v)\
**Replies:** 0\
**Last updated:** [September 23, 2025, 4:17pm UTC](https://community.stepsmash.com/t/apple-health-faq/31 "2025-09-23T16:17:52Z")

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StepSmash Apple Health Integration StepSmash supports syncing your activity data directly from Apple Health on your iPhone. Once linked, your steps, distance, and Active Zone Minutes can be used in StepSmash games. …

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## [Fitbit Integration FAQ](https://community.stepsmash.com/t/fitbit-integration-faq/30)

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**Author:** [@justin\_v](https://community.stepsmash.com/u/justin_v)\
**Replies:** 0\
**Last updated:** [September 23, 2025, 4:02pm UTC](https://community.stepsmash.com/t/fitbit-integration-faq/30 "2025-09-23T16:02:58Z")

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StepSmash Fitbit Integration :police\_car\_light: The Fitbit integration is no longer available unless your StepSmash account is already connected to Fitbit. To sync a Fitbit device to StepSmash please use the Google Heal…

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